Responsible Gambling

At Super Spins we take responsible gambling seriously. We want every player to enjoy controlled play in a safe environment, so we provide clear tools and practical support to help you manage your activity and protect yourself or someone you care about.

Our player protection principles

We promote fair, safe play and effective self-control. We encourage players to set limits, take breaks and seek help when gambling feels less like entertainment. We respect privacy and will handle any requests for limits or exclusions promptly and confidentially.

Activity-control tools

You can manage your account with a range of controls designed to keep play within your comfort zone. These include deposit and loss limits, session reminders, daily or weekly time limits and voluntary account breaks. Tools are available from your account settings or by contacting our support team via live chat or the contact form.

Deposit limits

Set daily, weekly or monthly deposit caps to prevent overspending. You choose the amounts that work for you and can reduce limits at any time. Increasing limits may require a short waiting period or verification step to protect your account and wellbeing.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. These operate alongside deposit limits and give an extra layer of protection if you want to limit exposure during play.

Time limits and account breaks

Use session or daily time limits to control how long you play. If you need a longer pause, request an account break for a set period. Breaks are immediate and intended to give space for reflection without pressure to return.

Self-exclusion

If you feel you need to stop gambling for an extended time, you can self-exclude. Self-exclusion can be temporary or permanent and will restrict access to your account. To arrange self-exclusion, use the account settings or contact our support team. We will confirm and apply the exclusion and provide information about next steps and support services.

Recognising problem gambling

Warning signs include chasing losses, spending more time or money than planned, borrowing to fund gambling, neglecting work or family, mood changes after play and difficulty stopping. Noticing any of these signs is a prompt to use controls or seek help.

Keeping gambling under control

Practical tips: set strict deposit and time limits, only gamble with disposable income, keep records of play, avoid gambling when stressed or tired and discuss concerns with someone you trust. Regularly review your limits and adjust them down if needed.

Professional help and support organisations

If you need specialist support, contact UK services such as GamCare, GambleAware, GamStop or the National Gambling Helpline. These organisations offer confidential advice, counselling and practical steps for staying safe. For immediate account changes or support from us, use live chat or the contact form in your account.

At SuperSpins we are here to support safer gambling and to help you stay in control. If you have any concerns, please get in touch.