Privacy & Data Protection

Welcome to the privacy policy for Super Spins. This page explains how we collect, use and protect the personal information you give us when you create an account, play games or contact customer support. We take your privacy seriously and set out below the types of data we hold, why we use it and how you can manage your information.

Types of data we collect

Personal data

We collect information you provide directly when registering or verifying your account. This typically includes your name, date of birth, address, email, phone number and documents for identity checks. We also keep account details such as username and password hashes.

Technical data

We collect technical data from your device and connection. This includes IP address, device type, browser, operating system, language preferences and anonymous usage data to improve site performance and prevent fraud.

Transactional data

We store payment and transaction information needed to process deposits and withdrawals, plus records of bets, wagers, game activity and account balance changes. Payment details are processed in line with the payment provider terms and are retained only as needed for transaction records and compliance.

How we use your information

We use your data to operate and administer your account, process payments, verify identity, provide customer support, detect and prevent fraud, comply with legal obligations and to improve our services. We may also send service messages about your account. Marketing communications are only sent with your consent and you can opt out at any time.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, measure site performance and provide personalised content. You can control cookies through your browser settings. Detailed information about cookie types and purposes is available in our cookie notice.

Data protection and storage

We protect personal information using appropriate technical and organisational measures designed to prevent unauthorised access, disclosure, alteration or loss. Data is stored on secure servers and retained only for as long as necessary to fulfil the purposes set out here or to meet legal obligations.

Information sharing and third parties

We may share data with service providers who help operate our services, such as payment processors, identity verification providers and fraud-prevention partners. We also disclose information when required by law or to protect our rights. Where we share data we require partners to implement appropriate safeguards.

References to SuperSpins in third-party arrangements relate to our operational relationships and do not change your privacy rights under this policy.

Your rights

You have the right to access personal data we hold about you, request correction of inaccurate information, request deletion where applicable, and object to or restrict processing in certain circumstances. You may also request a copy of your personal data in a common electronic format.

Access, correction and deletion of data

To exercise your rights, contact us at [email protected]. We will respond to requests in line with applicable law and may require proof of identity before processing requests to safeguard your account.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified on the site and the revised policy will show the date of last update. Please check this page periodically for the latest information.